Reporting an Outage
After Office Hours
In the event of a power outage, please call Barron Electric Cooperative's office at 537-3171 or toll free 1-800-322-1008.
- When calling the office you will hear Barron Electric's greeting along with our office hours. The message will tell you to press 1 first if you have a touchtone phone. You will then need to press 2 to reach the 24-hour response center. If you have a rotary phone, the message will indicate to stay on the line for assistance.
- Please leave the following information: billing name and spelling, fire number, telephone number, and map location number, along with a description of the problem. Your map location number is located in the Summary of Account section of your bill statement
- After leaving a message, an automated attendant will call the person on standby to inform them of your message. The person on standby will analyze the problem and dispatch a crew.
Outage Advice
10 things you need to survive an outage:
- Flashlights and extra batteries
- Battery-powered radio
- Blankets
- Extra food. High energy food, such as dried fruit or candy, and food requiring no cooking or refrigeration is best.
- Extra water. If you are on a well, fill a bathtub or milk jugs with water as soon as a storm is forecast.
- Extra medication and baby items.
- First-aid supplies.
- An emergency heat source such as a fireplace. Be extremely careful with kerosene heaters and never use charcoal or gas grills indoors. Carbon monoxide is a silent killer.
- Generators are especially important if you have livestock to water. For safety, install a double throw disconnect switch.
- Fire extinguisher and smoke detector. Test units regularly.
Power outage tips
- Stay away from downed electric lines. Don't touch them, even with a stick.
- Look around. If your house is the only one without power, check your circuit breakers.
- Don't call 911 just because your electricity is out. Call 911 only if there is some sort of immediate danger, like a downed power line. Otherwise, call Barron Electric.
- Limit opening your refrigerator. The food will stay colder if the door is kept shut. If the freezer is full, frozen foods can stay frozen for two days. When power returns, throw out anything that smells unusual.
- Dress warmly. Several lightweight loose layers of clothes will keep you warmer than one heavy layer. Put on a hat for extra warmth.
- Know how to override your electric garage door opener.
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